Frequently Asked Questions

How long does shipping take?

Standard shipping to the US takes 7-15 business days. Express shipping options are available at checkout for faster delivery.

Do you ship internationally?

Yes! We ship worldwide. International shipping typically takes 10-20 business days depending on your location.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you're not happy with your purchase, contact us for a full refund or exchange. See our Return Policy for details.

Are your products compatible with my phone?

Most of our MagSafe accessories work with iPhone 12 and newer models. Product descriptions include detailed compatibility information.

How do I track my order?

Once your order ships, you'll receive a tracking number via email. You can use it to follow your package every step of the way.

Is my payment secure?

Absolutely. We use Shopify's secure checkout with SSL encryption. We accept all major credit cards and PayPal.

How can I contact you?

Email us at support@giztoo.com or visit our Contact page. We respond within 24 hours.